We are aware that some of our GrabOne customers are having problems registering and creating their Jamorama accounts. There are a few different reasons why you might be experiencing this.
The quickest and easiest solution is to send us an email to: firstname.lastname@example.org, so we can create your account for you. Please include the following details:
1. Full name
2. Email address
3. A password for your Jamorama membership (8 characters long minimum)
4. Voucher number (GrabOne)
We will be replying to your email as soon as we can. Please be patient. We are doing our best.
Whats happening with this?
Yes I did this but have had nothing back but automated response.
I'm in the same boat - has been almost a week since I paid for the lessons and it would be great to have access to them sooner than later. I understand it's a first world problem and not a biggy in the scheme of things. That said, the reason I paid for an online course was because I thought it would provide me faster access to lessons than finding a teacher. With each day that goes by, that's proving my assumption wrong. Is there anything that we customers can do to help speed up the process, Luis?
Cheers in advance,
But I still haven't received any messages from them. I am still waiting and waiting.......
No one replied to me........
@Hanawa - Sending you an email right now with the instructions to create your Jamorama account. Thanks in advanced for your patience.
uh-oh,,, I'm signing up rather late..... didn't realise all these problems were happening....uggh, have sent an email to the Jamorama support with details as advised in the first email.... fingers crossed.... :)